How can I request a copy of the data reze88 holds about me?

Submit a data access request via our privacy request form at reze88.pro or email privacy@reze88.pro. We will compile and send your data record within five business days of verifying your identity.

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How reze88 Protects Your Personal Data

Q: Who do I contact if I believe my privacy rights have been breached?

Contact us immediately at privacy@reze88.pro or through live chat. We will open a formal investigation, respond with our findings within two business days, and take corrective action in line with our obligations under applicable Malaysian personal data protection law.

At reze88, your personal data belongs to you — we collect only what we need to run your account securely and process your transactions via Touch 'n Go…

Data collected with your consentEncrypted account storageTouch 'n Go, GrabPay, Boost dan FPX payment data protectedRight to access your recordsAvailable where local law permits

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What Data We Collect and Why

reze88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account at reze88, we collect your registration details — name, email address, phone number and date of birth — solely to verify your identity and keep your account secure. When you deposit using Touch 'n Go, GrabPay, Boost dan FPX, we record

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transaction references to reconcile payments and process withdrawals accurately. We also collect device and browsing data — IP address, session duration, pages visited — to detect unusual login behaviour and protect your account from unauthorised access. We do not sell or rent your data to third
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parties for marketing purposes. Our data practices apply to all accounts held by persons in regions where access is permitted under local law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI PASUKAN KAMI

Reach Us About Your Privacy Rights

If you have questions about how your data is handled, want to request a copy of your records, or need to update personal details on your account, our privacy support team is available around the clock. You can reach us through live chat, email or our dedicated privacy request form — choose whichever channel suits you, and we will respond within one business day for data-related enquiries from Malaysian account holders.

Team online

Live Chat

Connect with our privacy support team directly from the reze88 site. Available 24 hours a day, seven days a week, for account data enquiries and correction requests.

Email Support

Send your data access or deletion request to our privacy inbox at [email protected]. We aim to acknowledge your email within four working hours and resolve it within one business day.

Privacy Request Form

Use our dedicated online form to submit a structured data subject request — access, correction or removal. The form guides you step by step so nothing is missed from your submission.

CARA KAMI MENGENDALIKAN DATA

Six Ways We Keep Your Data Safe

Data security at reze88 is built into every layer of your account — from the moment you register to the day you request deletion.

End-to-End Encryption

All data transmitted between your device and our servers — including payment details for Touch 'n Go, GrabPay, Boost dan FPX — is encrypted using TLS 1.3 so it cannot be read in transit.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can adjust your cookie preferences at any time through the settings panel in your account dashboard.

Account Access Logs

Every login to your reze88 account is timestamped and stored. If we detect a login from an unfamiliar device or location — such as outside your usual Petaling Jaya area — we flag it for review immediately.

Data Retention Limits

We keep your account records for as long as your account is active and for a defined period after closure, as required under applicable Malaysian law. Once that period lapses, your data is purged from our active systems.

Third-Party Sharing Policy

Your data is shared only with payment processors — Touch 'n Go, GrabPay, Boost dan FPX — and fraud-prevention partners strictly required to operate your account. We do not pass your data to advertisers.

Your Right to Correct or Delete

You may request a full copy of the data we hold, correct any inaccurate details or ask us to delete your account data entirely. We process confirmed deletion requests within five business days.

Your Privacy Questions Answered

These are the questions we hear most often from account holders in Malaysia about how their personal data is handled. If your question is not listed here, reach us through live chat or the privacy request form — we are always glad to clarify.

We collect your name, email address, phone number and date of birth at registration. When you transact, we record payment references for Touch 'n Go, GrabPay, Boost dan FPX to reconcile deposits and withdrawals against your account.

We share data only with payment processors and fraud-detection partners that are strictly necessary to run your account. We do not sell, rent or trade your personal details with advertisers or unrelated third parties under any circumstances.

Submit a data access request via our privacy request form at reze88.pro or email [email protected]. We will compile and send your data record within five business days of verifying your identity.

Yes. Send a deletion request through the privacy form or by email. We remove your data from active systems within five business days, subject to any retention periods required by applicable Malaysian law or fraud-prevention obligations.

We use session cookies for account continuity and analytics cookies for page performance. You can review and adjust your cookie preferences at any time from the settings panel inside your account — turning off analytics cookies does not affect your ability to log in.

Transaction references are stored in encrypted form and accessible only to our payment reconciliation and fraud teams. We do not store full card or wallet credentials on our servers; those remain with the respective payment providers.

Contact us immediately at [email protected] or through live chat. We will open a formal investigation, respond with our findings within two business days, and take corrective action in line with our obligations under applicable Malaysian personal data protection law.

How reze88 Protects Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Privacy Request Form

Six Ways We Keep Your Data Safe

End-to-End Encryption

Cookie Controls

Account Access Logs

Data Retention Limits

Third-Party Sharing Policy

Your Right to Correct or Delete

Your Privacy Questions Answered

01 What personal data does reze88 collect when I open an account?

02 Does reze88 share my data with third parties?

03 How can I request a copy of the data reze88 holds about me?

04 Can I ask reze88 to delete my account data?

05 How does reze88 use cookies and can I turn them off?

06 Is my payment data — Touch 'n Go, GrabPay, Boost dan FPX — stored securely?

07 Who do I contact if I believe my privacy rights have been breached?

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